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FSB’s Deputy CEO speaks with Halfords Autocentres’ Head of Customer Services about ‘going the extra mile’

 
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FSB’s Deputy CEO speaks with Halfords Autocentres’ Head of Customer Services about ‘going the extra mile’
by Fairfield Connect Admin - Thursday, 22 July 2021, 3:53 PM
 

Leading motoring and bike retailer Halfords is famed for its excellent customer service: precise, honest, and competent. As it transitions to become a leading motoring services focused business, with its unsurpassed executive team, Mr Mohammed Zaidi, FSB’s Deputy CEO, catches up with Karen Beasley, Halfords Autocentres’ Head of Customer Services, to understand more about the company’s modus operandi to its customers, culture and careers. More details